FREQUENTLY ASKED QUESTIONS

What kind of photograph do you need to make a portrait/ artwork?

We prefer a soft copy of the photograph sent through e-mail only, preferably the original image taken with a good camera i.e. not copied from WhatsApp/Facebook. In case the image is found inappropriate, we shall contact you.

On what size do you make portrait/artwork?

We can work on any size as per the demand (small, medium, large or custom sized). Prices will vary with the size.

Will the portrait consist of the background by default?

A detailed background is a chargeable extra depending on the intricacy of the photograph. The normal background is not charged extra. Please communicate with our Representative who will help you out to select the best background for your Portrait.

Is my payment safe?

Our payment gateway partner is PayPal which is one of the world’s leading and safest payment gateways for international transactions. We assure you 100% safety for your payments and card details.

Can I view the artwork before you ship it?

Absolutely! You will receive a preview for review via e-mail. If you want, we can make the changes that you deem fit. Once you approve, we will process and ship your order

Can you Frame the artwork for me?

Absolutely! We can do it for you … We have a different finishing option that you can select. We have a framing option in most of the variants.

Which countries do you ship to?

We ship worldwide, all the countries. Just if you live in a remote area, please give a few more days for the shipping.

Can I Choose a background for my painting?

Yes, you can! We do it at no extra cost. If you would like us to pick a suitable background, we are happy to do so or you can send in another photo as background. When you place your order, you will see a comment text box that allows you to let us know of any changes you wish to have done to your photo including the background.

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